Privacy Policy

At Deeserv, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our website or services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect:

1.1. Personal Information:

a. When you make a booking or inquiry, we may collect personal information such as your name, email address, phone number, billing address, and passport details.

b. We may also collect demographic information and travel preferences to provide you with personalized services.

1.2. Payment Information:

a. To process your payments, we may collect credit card details, bank account information, or other payment-related information. Please note that we do not store your payment information on our servers. We use secure payment gateways to ensure the confidentiality and security of your financial data.

1.3. Log Files and Analytics:

a. Like most websites, we automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, referring URLs, and pages visited.

b. We may also use cookies, web beacons, and similar technologies to collect information about your browsing behavior and improve your user experience. You can manage your cookie preferences through your browser settings.

2. 2. Use of Information:

2.1. Service Delivery:

a. We use your personal information to process your bookings, reservations, and travel-related services.

b. We may use your contact information to communicate with you regarding your bookings, itinerary changes, or other service-related updates.

2.2. Personalization:

a. With your consent, we may use your personal information to provide personalized recommendations, offers, and promotions based on your travel preferences and history.

2.3. Marketing Communications:

a. With your consent, we may send you marketing communications, newsletters, and promotional offers via email or other communication channels.

b. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

2.4. Legal Compliance and Protection:

a. We may use and disclose your personal information as required by law or legal processes, or to protect our rights, property, or safety, as well as the rights, property, or safety of our customers or others.

3. Data Sharing and Disclosure:
   

3.1. Service Providers:

a. We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as airlines, hotels, tour operators, and payment processors.

b. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your data.

3.2. Legal Requirements:

a. We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

3.3. Business Transfers:

a. In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website in such circumstances.

4. Data Security:

4.1. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4.2. However, please note that no method of data transmission or storage can guarantee absolute security. While we strive to protect your personal information, we cannot guarantee its security with complete certainty.

5. Your Rights and Choices:

5.1. Access and Correction:

a. You have the right to access and correct your personal information held by us. You can update your